AlwaysDry247 — Complete Service FAQs

AlwaysDry247
Complete Service FAQs

Water Mitigation

1) What is water mitigation?

It’s the emergency process of removing water, stabilizing the site, and drying materials to prevent additional damage and mold before repairs begin.

2) How fast can you respond?

AlwaysDry operates 24/7 and targets rapid dispatch, typically within about an hour in most service areas.

3) What’s the difference between mitigation and restoration?

Mitigation stops the damage (extraction, drying, sanitation). Restoration repairs and rebuilds affected areas to pre-loss condition.

4) How long does mitigation take?

Commonly 24–72 hours for initial drying; timelines vary by severity, materials, and humidity.

5) What equipment do you use?

Truck-mounted/portable extractors, air movers, LGR dehumidifiers, HEPA air scrubbers, moisture meters, and infrared cameras.

6) Will mitigation prevent mold?

It greatly reduces risk through rapid water removal, controlled drying, and antimicrobial treatments where appropriate.

7) Do you document damage for insurance?

Yes. Photos, moisture logs, and detailed notes are maintained to support claims.

8) Is water mitigation covered by insurance?

Usually for sudden/accidental events (e.g., burst pipe). Flooding may require separate flood coverage—your policy governs.

9) What should I do before you arrive?

Stay safe, shut off water/power if safe to do so, move valuables from wet areas, and avoid walking on saturated floors.

10) Do you handle contaminated water?

Yes. Category 2–3 water (gray/black) requires specialized PPE, extraction, disposal, sanitation, and often material removal.

11) Can you work around cold weather?

Yes. Crews deploy heaters, dehumidifiers, and winterized procedures to continue safe drying in cold conditions.

12) Will you move or protect contents?

Yes. Contents are packed-out or protected on-site; salvageable items are cleaned and dried.

13) How do you find hidden moisture?

Moisture meters, thermal imaging, and physical inspection of cavities detect trapped water in walls, floors, and ceilings.

14) Do you apply antimicrobial treatments?

When indicated, EPA-registered antimicrobials are applied to inhibit microbial growth.

15) Will you remove damaged materials?

Yes. Non-salvageable drywall, flooring, and insulation are safely removed to speed drying and protect health.

16) Do you provide daily progress updates?

Yes. Technicians monitor moisture and adjust equipment; you receive clear updates on progress.

17) Can I run my own fans?

You can, but professional drying uses calibrated equipment and monitoring to avoid spreading moisture or mold.

18) How loud or disruptive is the equipment?

Air movers/dehumidifiers create steady noise and must run continuously during drying for best results.

19) Do you help with cause-of-loss (e.g., leak) fixes?

Yes. We coordinate plumbers/roofers and address the source so the problem doesn’t recur.

20) What happens after mitigation?

We transition to restoration: repairs, reconstruction, finishes, and final verification.

Water Damage Restoration

1) What does restoration include?

Complete cleanup, drying, material repairs/replacement, finish work, and odor/sanitization treatments.

2) How do you plan the job?

We assess the site, map moisture, define scope, set safety controls, and establish a step-by-step restoration plan.

3) How long does restoration take?

Minor cases: a few days. Major rebuilds: weeks. Timelines depend on materials, approvals, and parts availability.

4) Can you save hardwood and cabinetry?

Often, using drying mats, ventilation, and targeted repairs; severely damaged items may require replacement.

5) Do you work with insurers?

Yes. We document, communicate scope/pricing, and assist with the entire claim process.

6) Is my home safe during restoration?

Yes. We set up containment, PPE, and electrical safety and follow IICRC best practices.

7) What about odors?

We remove sources, clean/sanitize, and apply deodorization (HEPA, fogging, or ozone as needed).

8) Will my family need to relocate?

Depends on severity, utilities, and health concerns. We’ll advise case-by-case.

9) Do you restore basements and crawl spaces?

Yes. We pump out, dry, sanitize, and can install sump/backflow solutions.

10) Can you match finishes and paint?

Yes. We aim for seamless blending with adjacent areas.

11) Do you check for structural issues?

Yes. Framing, subfloors, and load elements are inspected; engineers are involved if needed.

12) What standards guide your work?

IICRC S500 for water damage and applicable local codes and safety regulations.

13) Will electronics or appliances be restored?

Sometimes—specialist vendors may be engaged for safe testing and recovery.

14) Do you clean HVAC after water events?

Yes. We can clean/replace filters, sanitize ducts, and check for microbial growth.

15) What happens to unsalvageable items?

They’re inventoried, photographed, and disposed of with your approval and insurer coordination.

16) Can you help reduce future risk?

We recommend drainage, grading, guttering, leak detection, and smart sensors.

17) Are materials you use low-VOC?

Yes, when feasible. We can specify low/zero-VOC paints and adhesives.

18) Do you offer warranties?

Yes—on workmanship/materials per project agreement.

19) Do you provide post-restoration checks?

Yes. We verify moisture, finishes, and functionality before closeout.

20) What if new damage appears later?

Contact us—warranty and follow-up support are available to address concerns.

Storm Damage Restoration

1) What types of storm damage do you handle?

Roof leaks, broken windows, structural compromise, flooding, debris, and more.

2) Do you offer emergency board-up and tarping?

Yes—securing openings and covering roofs to prevent further damage is a priority.

3) Can you work without power?

Yes—we bring portable power and lighting to operate safely.

4) How do you coordinate with insurers after a storm?

We document damages thoroughly and communicate scope, pricing, and code requirements.

5) Do you remove fallen trees and debris?

Yes. We coordinate safe removal, disposal, and site cleanup.

6) How do you verify structural safety?

Through inspection of framing, roof systems, and load paths; engineers as needed.

7) Is mold prevention part of storm response?

Yes—fast extraction, drying, and antimicrobial treatment reduce risk.

8) Do you repair roofs and siding?

Yes—from temporary patches to full replacement.

9) Can you restore flooded interiors?

Yes—extraction, sanitation, drying, and reconstruction.

10) What should I do immediately after a storm?

Stay safe, avoid hazards, document damage, and call us for emergency services.

11) Do you help prioritize what to fix first?

Yes—life safety and weatherproofing first, followed by drying and structural repairs.

12) Do you assist in disaster declarations/relief?

We coordinate with local authorities/relief agencies when applicable.

13) Are temporary repairs covered by insurance?

Often yes, if they prevent further loss—depends on policy language.

14) How long does storm restoration take?

Ranging from days (minor) to weeks/months (major), depending on scope and material availability.

15) Do you handle commercial storm losses?

Yes—offices, retail, multi-family, and industrial facilities.

16) Can you improve resilience during rebuild?

Yes—impact-rated windows, upgraded roofing, flood barriers, and drainage improvements.

17) Do you manage permits and inspections?

Yes—our team handles code compliance and scheduling.

18) How do you control dust and debris?

Containment, negative air, and safe waste removal are standard.

19) Do you provide transparent estimates?

Yes—line-item scopes and clear pricing with insurer alignment.

20) Will you keep me updated throughout?

Yes—regular progress updates and a single point of contact.

Burst Pipe Cleanup & Repair

1) What causes burst pipes?

Freezing, corrosion, pressure spikes, aging materials, or physical impact.

2) What should I do first?

Shut off the main water supply if safe, avoid electrical hazards, and call us immediately.

3) Do you provide 24/7 response?

Yes—rapid dispatch for emergencies at any time.

4) Do you handle the actual pipe repair?

Yes—plumbers stop the leak and replace failed sections as needed.

5) How fast can you extract water?

Extraction begins upon arrival using high-capacity pumps and vacuums.

6) How long does cleanup take?

Typically 1–3 days for drying; repairs may extend the timeline.

7) Will you remove wet drywall and insulation?

Yes—non-salvageable materials are removed to speed drying and prevent mold.

8) Can you save hardwood floors and carpet?

Often yes—with drying mats and controlled dehumidification; depends on exposure and category of water.

9) Do you sanitize after a burst pipe?

Yes—EPA-registered disinfectants are used where indicated.

10) Will my insurance cover this?

Usually for sudden/accidental events; we assist with documentation and billing.

11) Can you find hidden leaks causing the burst?

Yes—pressure testing, thermal imaging, and moisture mapping locate issues.

12) Do you winterize to prevent future bursts?

We can recommend insulation, heat tape, and pressure control solutions.

13) Do you work on commercial systems?

Yes—multi-tenant, retail, office, and industrial systems.

14) What about ceilings and upper floors?

We open cavities as needed, remove wet insulation, and dry framing safely.

15) Is there mold risk after a burst?

Yes—growth can begin within 24–48 hours; fast drying is critical.

16) How do you protect contents?

We move, block, and pad furniture; clean and dry salvageable items.

17) Do you handle odor concerns?

Yes—source removal, sanitation, and deodorization mitigate musty smells.

18) Can you coordinate with my building manager?

Yes—communication with building management and adjusters is routine.

19) Will you provide a final report?

Yes—scope, photos, moisture logs, and completion documentation.

20) Do you offer preventive maintenance plans?

We can schedule periodic inspections and suggest leak-detection tech.

Crime Scene Cleanup / Biohazard Cleaning

1) What does biohazard cleanup include?

Safe removal, disinfection, odor control, and lawful disposal of contaminated materials.

2) Do you follow OSHA/CDC protocols?

Yes—strict adherence to applicable health, safety, and disposal standards.

3) Are technicians specially trained?

Yes—trauma/biohazard-certified with PPE and decontamination procedures.

4) Is the service confidential?

Absolutely—discretion and compassion are core to our approach.

5) Do you handle unattended death cleanup?

Yes—thorough remediation with sensitivity to families.

6) What PPE is used?

Full suits, gloves, eye/face protection, and respirators as required.

7) What happens to porous items?

Heavily contaminated items are removed and disposed of per regulations.

8) Do you eliminate odors?

Yes—source removal plus professional deodorization methods.

9) Do you service vehicles?

Yes—biohazard restoration for cars, trucks, and fleet vehicles.

10) Do you coordinate with law enforcement?

Yes—when cases involve investigations or property release timing.

11) Are commercial/public spaces covered?

Yes—offices, retail, transit, and public facilities.

12) Do you test after cleaning?

ATP/microbial checks can verify sanitation levels where appropriate.

13) How fast can you respond?

24/7 emergency dispatch for urgent situations.

14) Will insurance cover biohazard cleanup?

Sometimes; we help document and communicate with your carrier.

15) Can you replace removed building materials?

Yes—drywall, flooring, and finishes are restored as needed.

16) Do you provide counseling resources?

We can share contacts for support services in your area.

17) How do you prevent cross-contamination?

Containment zones, negative air, controlled egress, and strict disposal protocols.

18) Do you offer after-hours service?

Yes—minimizing disruption and maintaining privacy.

19) Will I receive documentation?

Yes—chain-of-custody/disposal records, photos, and completion reports.

20) Can work start the same day?

Yes—once the scene is released and scope is approved.

Emergency Water Extraction

1) What’s included in emergency extraction?

Fast pumping/vacuuming, safety checks, and setup for drying/containment.

2) How quickly can you arrive?

24/7 response with rapid dispatch—typically around one hour.

3) Do you handle basements and crawl spaces?

Yes—deep-water pumping and confined-space procedures.

4) Can you extract black water (sewage/flood)?

Yes—with specialized PPE, sanitation, and waste handling.

5) Will you move furniture?

Yes—contents are protected, elevated, or packed out when needed.

6) Is carpet salvageable after flooding?

Often, if addressed quickly and water isn’t heavily contaminated.

7) How do you verify extraction effectiveness?

By monitoring water levels and measuring material moisture.

8) What’s next after extraction?

Structural drying, sanitation, and mitigation to prevent secondary damage.

9) Can you work during power outages?

Yes—portable generators support critical equipment.

10) Do you handle large commercial sites?

Yes—scalable crews and equipment for big footprints.

11) Is odor control included?

Yes—source removal plus deodorization as required.

12) Will you help with insurance claims?

Yes—estimates, photos, and moisture logs are provided.

13) Can you extract from hardwood without removal?

Often yes—using floor drying mats and controlled dehumidification.

14) How long does extraction take?

Hours for most jobs; depends on volume and access.

15) Do you sanitize after gray water events?

Yes—disinfectants and material removal when necessary.

16) Do you provide temporary dehumidifiers?

We install and maintain professional units throughout drying.

17) Will you protect unaffected areas?

Yes—containment to keep clean zones clean.

18) Do you measure humidity?

Yes—ambient and material readings guide equipment settings.

19) Can you return for follow-ups?

Yes—daily checks and adjustments until targets are met.

20) Do you offer preventative advice?

Yes—sump pumps, backflow valves, and drainage improvements.

Fire Damage Restoration

1) What’s involved in fire restoration?

Debris removal, soot/smoke cleaning, odor remediation, water drying, and reconstruction.

2) Do you respond 24/7?

Yes—emergency board-up, tarping, and stabilization are available.

3) Can you remove smoke odors fully?

Yes—thermal fogging, ozone, and deep cleaning target odor sources.

4) Do you handle water from firefighting?

Yes—extraction, drying, and sanitation are integrated with smoke/soot cleanup.

5) Can contents be restored?

Often—cleaning, deodorization, and specialty restoration as needed.

6) Do you clean HVAC?

Yes—to prevent soot recirculation.

7) How do you protect unaffected rooms?

Containment, negative air, and careful workflows limit spread.

8) How long does it take?

Minor: days. Major: weeks or months depending on scope.

9) Do you coordinate permits and inspections?

Yes—full code compliance and scheduling handled.

10) Are cleaning solutions safe?

Yes—EPA-registered products and best practices.

11) Do you remove charred structural elements?

Yes—compromised materials are removed and replaced.

12) Can you help with temporary housing?

We’ll connect you with resources while we restore the property.

13) Do you restore documents/photos?

Possible via specialty freeze-drying and cleaning services.

14) Do you work with adjusters?

Yes—transparent scope, pricing, and documentation.

15) Do you handle commercial fires?

Yes—retail, office, and industrial sites.

16) Will you match finishes?

Yes—paint, textures, and fixtures are matched where feasible.

17) Do you offer content pack-out?

Yes—inventory, clean, deodorize, and store until return.

18) How do you ensure air quality?

HEPA filtration, source removal, and verification checks.

19) Do you provide a final report?

Yes—before/after photos, logs, and completion summary.

20) Are warranties included?

Yes—workmanship/materials per agreement.

Flood Damage Cleanup

1) What’s unique about flood cleanup?

Floods often involve contaminated water and require extra sanitation and material removal.

2) Do you handle river/coastal floods?

Yes—we manage category 3 (black) water safely and compliantly.

3) How fast do you respond?

24/7 with prioritized dispatch during regional events.

4) Do you remove mud and silt?

Yes—debris clearing and pressure-washing where appropriate.

5) Is drywall salvageable?

Typically lower sections are removed (flood cuts) to dry cavities and replace insulation.

6) Do you treat for bacteria?

Yes—hospital-grade disinfectants and verification checks.

7) How do you control odors?

Source removal, sanitation, and targeted deodorization.

8) Can you help with FEMA/insurance?

Yes—documentation and guidance through claims.

9) Do you clean HVAC after floods?

Yes—flood-borne contaminants must not circulate.

10) Are basements a special case?

Yes—controlled pumping to avoid structural stress and safe electrical practices.

11) Will you remove damaged insulation?

Yes—wet insulation is discarded and replaced.

12) Can you restore tile/hard surfaces?

Often—after thorough sanitation and drying.

13) How do you prevent mold?

Rapid extraction, dehumidification, ventilation, and antimicrobial application.

14) Do you offer contents cleaning?

Yes—washable items may be cleaned; unsalvageable items are documented.

15) How long does flood cleanup take?

Typically several days; severe events may take longer due to demolition/drying.

16) Do you help with rebuild?

Yes—reconstruction to pre-loss condition.

17) Can you improve resilience post-flood?

Yes—backflow valves, grading, sump pumps, and sealants.

18) Do you manage hazardous waste?

Yes—proper handling/disposal of contaminated materials.

19) Will you coordinate multiple trades?

Yes—plumbing, electrical, roofing, and more as needed.

20) Do you provide clearance testing?

Yes—moisture and sanitation checks prior to rebuild.

Mold Remediation & Removal

1) What is mold remediation?

Locating/moisture control, containment, removal/cleaning, and prevention.

2) How fast can mold grow?

Within 24–48 hours in damp conditions.

3) Do you test for mold?

Pre- and post-remediation testing can be performed when indicated.

4) What containment is used?

Plastic barriers, negative air machines, and HEPA filtration.

5) Are products safe for families/pets?

Yes—EPA-registered products and controlled application.

6) Can you remove black mold?

Yes—handled with proper PPE and protocols.

7) Do you address the moisture source?

Yes—fixing leaks/ventilation is crucial to prevent recurrence.

8) Do you clean HVAC?

Yes—to prevent spore distribution.

9) Will you remove contaminated drywall/insulation?

Yes—non-salvageable materials are removed and replaced.

10) Can you treat framing?

Yes—cleaning, sanding/soda blasting, and antimicrobial encapsulation.

11) Can you save contents?

Some items can be HEPA-vacuumed and cleaned; others must be discarded.

12) How long does remediation take?

1–5 days on average, depending on scope and access.

13) Do you offer prevention tips?

Yes—humidity control, ventilation, drainage, and rapid leak response.

14) Do you work in tight spaces?

Yes—attics, crawl spaces, and behind finishes.

15) Will insurance cover mold?

Sometimes—coverage varies widely; we assist with documentation.

16) Do you provide clearance reports?

Yes—post-remediation verification when required.

17) Do you use HEPA vacuums?

Yes—industry-standard for particulate capture.

18) Can you paint over mold?

Only after proper remediation and drying—never to hide active growth.

19) Do you service commercial sites?

Yes—offices, schools, multi-family, and industrial.

20) Will you coordinate with IAQ consultants?

Yes—independent hygienists/consultants as needed.

Odor Removal / Deodorization

1) Do you remove or mask odors?

We remove odors at their source and then treat the air/surfaces.

2) What methods are used?

Source cleaning, HEPA filtration, thermal fogging, and ozone where appropriate.

3) Are treatments safe?

Yes—administered by trained techs following product safety guidelines.

4) Do you handle smoke/fire odors?

Yes—comprehensive soot cleaning and deodorization.

5) Can you remove pet urine odors?

Yes—deep extraction and neutralization of affected materials.

6) What about musty/moldy odors?

We address moisture/mold first, then deodorize and verify.

7) Do you treat HVAC systems?

Yes—duct cleaning and filtration help prevent odor return.

8) Can furniture and textiles be saved?

Often—through hot-water extraction and specialty cleaning.

9) How long do treatments take?

From a few hours to a couple of days depending on severity.

10) Do odors come back?

Not if the source is removed and materials are properly treated.

11) Do you offer commercial odor control?

Yes—restaurants, hotels, apartments, and offices.

12) Will insurance cover odor removal?

Often when tied to a covered loss (fire/water). Policy terms apply.

13) Do you provide air quality testing?

Yes—VOC/particulate checks can be arranged where relevant.

14) Can you treat vehicles?

Yes—smoke, mildew, and spill odors.

15) Do you use eco-friendly products?

Yes—low-odor, EPA-compliant options when feasible.

16) Do you remove cooking/oil odors?

Yes—degreasing surfaces and treating porous materials.

17) Is prep required?

We’ll advise on access, decluttering, and ventilation needs.

18) Do you seal/encapsulate?

Yes—when substrates have absorbed odors after cleaning.

19) Do you guarantee results?

We stand behind our process when source removal is feasible.

20) What’s the next step?

Schedule an inspection to identify sources and select methods.

Sewage Backup Cleanup

1) What causes backups?

Blockages, roots, pipe collapse, heavy rain, or municipal failures.

2) Is sewage water dangerous?

Yes—pathogens require strict PPE and disinfection protocols.

3) Do you respond 24/7?

Yes—immediate extraction reduces health risks and damage.

4) What materials must be removed?

Most porous materials exposed to black water (carpet, pad, drywall) are discarded.

5) How do you sanitize?

Hospital-grade disinfectants, proper dwell times, and verification checks.

6) Do you control odors?

Yes—source removal plus deodorization.

7) Will you test after cleanup?

Yes—post-sanitation checks ensure safe reoccupation.

8) Can hardwood be saved?

Sometimes—depends on soak time and contamination; we’ll advise.

9) Do you clean drains or repair pipes?

We coordinate licensed plumbers for clearing/repairs.

10) Is insurance likely to cover it?

Often yes with proper endorsements; we assist with claims.

11) Do you service basements/crawl spaces?

Yes—pumping, sanitation, and drying with safe ventilation.

12) How long does cleanup take?

Commonly 1–3 days plus drying and rebuild time.

13) Do you set up containment?

Yes—barriers and negative air to prevent spread.

14) Do you replace insulation?

Wet/contaminated insulation is removed and replaced.

15) Do you provide documentation?

Yes—photos, inventory, moisture logs, and sanitation records.

16) What about personal items?

We sort salvageable vs. unsalvageable and document for claims.

17) Do you offer prevention advice?

Backflow valves, root control, and regular drain maintenance.

18) Do you help with temporary lodging?

We can connect you with resources while work proceeds.

19) Can you expedite during health emergencies?

Yes—priority response for high-risk situations.

20) What’s the path to rebuild?

After clearance, we replace materials and restore finishes.

Reconstruction

1) What services are included?

Demolition, framing, drywall, insulation, flooring, cabinetry, painting, roofing, and more.

2) Do you provide estimates and schedules?

Yes—detailed scopes, timelines, and milestone updates.

3) Do you manage permits/inspections?

Yes—code compliance from start to finish.

4) Can you rebuild entire rooms?

Yes—kitchens, baths, basements, and additions.

5) Do you handle electrical/plumbing/HVAC?

Yes—licensed trades coordinated under one project lead.

6) Can you upgrade materials?

Yes—client-selected finishes and performance upgrades.

7) Do you match existing finishes?

Yes—paint colors, textures, and trims matched where feasible.

8) How do you protect occupied areas?

Containment, dust control, and daily cleanup.

9) Do you provide design input?

Yes—layout recommendations and material options.

10) How are changes handled?

Change orders with clear pricing and schedule impact.

11) Do you work commercial projects?

Yes—offices, retail, multi-family, and light industrial.

12) What’s the payment structure?

Deposits and progress draws aligned with milestones.

13) Are materials in stock?

We offer alternatives if lead times are long.

14) How do you ensure quality?

Supervision, inspections, and punch-list completion.

15) Do you offer warranties?

Yes—labor and manufacturer warranties apply.

16) Can you phase the work?

Yes—minimize downtime and maintain operations where possible.

17) Will you provide daily updates?

Yes—progress reports and photos as needed.

18) Do you remove construction debris?

Yes—proper disposal and final cleaning are included.

19) Do you handle insurance scopes (Xactimate, etc.)?

Yes—experience with carrier estimating platforms.

20) When is the project complete?

After final walk-through, punch list resolution, and handover.

Leak Detection

1) How do you detect hidden leaks?

Thermal imaging, moisture meters, pressure testing, and inspection.

2) Do you detect slab/underground leaks?

Yes—specialized methods pinpoint hard-to-access failures.

3) Can you identify roof/flashing leaks?

Yes—roof system inspection and water tracing techniques.

4) Will you open walls?

Only when necessary; we try non-invasive first.

5) Do you repair leaks too?

Yes—repairs are coordinated and followed by drying/restoration.

6) Do you check for mold growth?

Yes—moisture presence triggers mold risk assessments.

7) Is leak detection covered by insurance?

Often when linked to a covered loss; we’ll assist with claims.

8) How long does detection take?

Usually a few hours; complex cases vary.

9) Do you service commercial properties?

Yes—large footprints and multi-tenant buildings.

10) Do you provide a report?

Yes—photos, readings, and recommended fixes.

11) Can you monitor after repair?

Yes—follow-up moisture checks confirm success.

12) Do you find multiple leaks?

Yes—complete property surveys are available.

13) What signs suggest a hidden leak?

Unexplained water bills, stains, bubbling paint, or musty odors.

14) Do you detect HVAC condensation issues?

Yes—blocked drains and pan overflows are common culprits.

15) Do you inspect crawl spaces?

Yes—checking for seepage and plumbing failures.

16) Can you test irrigation/pool systems?

Yes—outdoor and pool/spa leak checks available.

17) Do you use acoustic detection?

Yes—listening devices can pinpoint pressurized line leaks.

18) Will detection disrupt operations?

We minimize disruption with targeted, efficient methods.

19) Can you provide preventative plans?

Yes—periodic inspections and sensor recommendations.

20) What’s next after detection?

We repair the source, dry affected areas, and restore finishes.

Commercial / Specialty Cleaning

1) What’s included in commercial cleaning?

Floors, surfaces, restrooms, waste removal, and high-touch sanitation.

2) Do you offer recurring schedules?

Yes—daily, weekly, monthly, or custom cadences.

3) Do you clean medical/healthcare?

Yes—hospital-grade protocols and products.

4) Do you provide post-construction cleaning?

Yes—debris removal, dust control, and detailed final cleans.

5) Do you handle industrial sites?

Yes—warehouses, plants, and distribution centers.

6) Do you clean carpets/upholstery?

Yes—hot-water extraction or low-moisture methods.

7) Do you offer tile/grout cleaning?

Yes—deep cleaning, restoration, and sealing services.

8) Do you sanitize restrooms/kitchens?

Yes—EPA-approved disinfectants and proper dwell times.

9) Do you clean windows and glass?

Yes—interior/exterior with streak-free finishes.

10) Do you perform high-dusting?

Yes—lifts or extension systems for elevated areas.

11) Do you strip/wax VCT floors?

Yes—finish removal, neutralization, and new coats.

12) Do you offer green cleaning?

Yes—eco-forward products and procedures by request.

13) Do you clean data centers or sensitive areas?

Yes—special protocols to protect equipment and air quality.

14) Do you handle odor control?

Yes—source removal and deodorization for commercial spaces.

15) Do you provide one-time deep cleans?

Yes—pre/post event, move-in/out, or seasonal refreshes.

16) Do you service schools/daycares?

Yes—enhanced sanitation for high-traffic facilities.

17) Can you work after-hours?

Yes—night and weekend scheduling to reduce disruption.

18) Do you offer fixed-rate packages?

Yes—scope-based pricing for predictable budgets.

19) Will you customize task lists?

Yes—tailored to your space, surfaces, and compliance needs.

20) Do you provide reports/inspections?

Yes—quality audits, checklists, and service logs.

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